author = {Kai Stapel and Kurt Schneider and Daniel Lübke and Thomas Flohr},
  title = {{I}mproving an {I}ndustrial {R}eference {P}rocess by {I}nformation
	{F}low {A}nalysis: {A} {C}ase {S}tudy},
  booktitle = {Proceedings of PROFES 2007},
  year = {2007},
  volume = {4589},
  series = {LNCS},
  pages = {147-159},
  address = {Riga, Latvia},
  publisher = {Springer-Verlag Berlin Heidelberg},
  abstract = {Reference processes are supposed to be the basis for collaboration
	and mature cooperation in software development. Large business organizations
	need large and diverse reference processes. However, process conformance
	is a constant concern. There are many explanations why a project
	may deviate from its reference process. This is especially true in
	larger software companies with a lot of different projects and variants
	modeled in a single reference process. During an industrial cooperation
	we have identified a phenomenon that adds to the problem: Unclear
	and incorrect information flows. Process modeling notations and practices
	in many large organizations nurture information flow anomalies. We
	improved the information flows in the reference software process
	by means of information flow analysis and flow patterns. A comprehensible
	reference process with reasonable information flows is easier to
	understand and therefore gains acceptance in the project team.}